Message from the Chairman

November 15, 2004

Dear Shareholder,

We have posted our complete financials for the quarter ending September 30, 2004 on our web site: www.burst.com. However, for your convenience, enclosed with this letter are our Summary Financials for the third quarter of 2004.

As our anti-trust and patent infringement litigation progresses, the recent focus has become the culmination of the issue of email and document destruction by Microsoft. Based on the evidence and testimony collected in our case thus far, it appears that over a period of years, Microsoft has purposefully designed and operated its email retention (and destruction) policies to systematically eliminate any email or other documents that might turn out to be damaging to Microsoft in any litigation, including Burst’s. This issue has been the subject of numerous motions that Burst has filed with the court, leading up to perhaps the most significant motion thus far, the “Motion for Spoliation Instruction, Witness Preclusion, and Related Relief.”

In the “Spoliation” motion, Burst asks the court to issue an instruction to be read to the jury at the beginning of the trial, indicating to the jury that Microsoft knowingly destroyed evidence relevant to the Burst case and that the jury may therefore infer that the evidence destroyed would have been damaging to Microsoft (and helpful to Burst). In addition, Burst has asked that one of Microsoft’s employees, whose email records were destroyed by Microsoft, be prevented from testifying at trial. This is important because unless this employee is prevented from testifying, he is free to conveniently remember any version of events that might be more advantageous to Microsoft than those which actually occurred.

The Spoliation motion recently has been “unsealed,” meaning that its contents are now public and available for viewing by anyone. While the motion is quite lengthy, for your convenience, a copy can be found at the court web page: https://ecf.mdd.uscourts.gov/cgi-bin/DktRpt.pl?11641 (this requires a registration. The file number is: MDL1332). In order to help you understand the scope and implications of this issue, we are enclosing a copy of a recent article in the Wall Street Journal which discusses the Spoliation motion, as well some additional background on the Burst case. This article represents the first time we have received press coverage by as far-reaching a mainstream media entity as the Journal. We trust that you will find it to be helpful.

The coming months will no doubt bring additional motions, as well as rulings in our case (MDL#1332). We will endeavor to keep you up to date on events as they may occur. We thank you for your continued confidence and support.

Sincerely,


Richard Lang
Co-Founder, Chairman & CEO























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